Privacy Policy

Effective Date: September 17, 2024

Welcome to Megatekton (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website (https://megatekton.org), and when you use our services. We comply with the European Union’s General Data Protection Regulation (GDPR) and other relevant privacy laws.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following categories of personal data:

a) Personal Data You Provide

When you interact with us, we may collect personal data that you provide, including but not limited to:

  • Contact Information: Name, email address (e.g., [email protected]), postal address (e.g., Porodice Trajkovic part 4, street no. 12, Belgrade, Serbia), and phone number.
  • Business Information: If you represent a company, we may collect your company name and related business information.
  • Payment Information: For purchasing our services, we collect financial data such as billing address and payment details.

b) Data Automatically Collected

When you use our website, we may collect:

  • Technical Data: IP address, browser type, operating system, device information, and location data.
  • Usage Data: Information about how you use our website, including pages visited, time spent on pages, and the services you access.

c) Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We collect and process your personal data for the following purposes:

  • To Provide Our Services: To deliver the 3D modeling and uploading services you have requested.
  • Customer Support: To respond to your inquiries and provide customer service.
  • Marketing and Communication: To send you promotional emails and updates, but only with your explicit consent.
  • Payment Processing: To process transactions and manage billing information.
  • Website Improvement: To analyze website usage and improve user experience.

3. Legal Basis for Processing

We rely on the following legal grounds under GDPR to process your personal data:

  • Contractual Necessity: To fulfill the contract we have with you (e.g., providing the services you’ve purchased).
  • Consent: For marketing communications, we will process your data based on your consent, which you can withdraw at any time.
  • Legitimate Interests: To improve our services, secure our platform, and prevent fraud.
  • Legal Obligation: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell or lease your personal data to third parties. However, we may share your information with:

  • Service Providers: Third-party providers who perform services on our behalf, such as payment processors, cloud storage, and technical support.
  • Legal Authorities: If required by law, regulation, or to comply with legal requests (e.g., court orders or subpoenas), we may disclose your information to authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.

5. Data Storage and Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These include:

  • Encryption: All sensitive data (e.g., payment information) is encrypted during transmission and storage.
  • Access Control: Access to your data is restricted to authorized personnel only.
  • Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and to comply with legal, accounting, or reporting requirements.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to your personal data and obtain a copy of the data we hold about you.
  • Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
  • Right to Withdraw Consent: If we process your personal data based on consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

7. International Data Transfers

As we are based in Serbia, your data may be transferred to countries outside the European Economic Area (EEA). When transferring data outside the EEA, we ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission.
  • Adequate protection as required under GDPR for data transfers.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. Please review this policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Megatekton
Email: [email protected]
Address: Porodice Trajkovic part 4, street no. 12, Belgrade, Serbia.